Pre-Sale
Receiving Clients' Inquiry Email – Product Introduction – Offering Price Quote – Sign Contract – Payment in Advance
Production or Shipping Arrangement – Negotiation on Shipping Manner – Sending the Video of Finished Products – Balance Payment – Product Shipping

After Sale
1. We offer 24h service hotline
2. Please send us an email if you have any problems
3. We will offer technical assistance via Internet
4. Accessories are delivered
5. If there are still any questions, we will send technicians to your construction site to offer you maintenance service
6. OEM service is provided

Technical Support
1. Video for installation assistance is provided
2. Installation is instructed by telephone
3. Installation and operation manual
4. Wearing parts are delivered along with the equipment